Warranty and Support
Warranty coverage
- All Sailon tires sold through authorized distributors and agents in the Kingdom are covered by a warranty.
- The warranty covers material or manufacturing defects proven after technical inspection.
- Appropriate compensation (replacement or partial discount) is provided depending on the condition and service life of the tire.
- الضمان ٥ سنوات على اطارات السيارات الصغيرة
Warranty Coverage
- A manufacturing defect that affects the safety or performance of the tire.
- Defects in rubber quality or manufacturing components.
- Defects in rubber quality or manufacturing components.
Cases excluded from the warranty
- Damage caused by accidents or collisions.
- Damage resulting from misuse, such as driving at unsafe speeds or overloading.
- Failure to adhere to regular maintenance or proper air pressure.
- Damage resulting from unauthorized repairs or use of tires outside their designed range.
How to benefit from the warranty
- Keep the original purchase invoice to ensure your rights.
- Go to the nearest service center or authorized dealer to have the tire checked.
- After ensuring that the condition meets the warranty conditions, the frame will be replaced or you will be compensated with the most appropriate solution.
After-sales services and technical support
- A network of authorized service centers across the Kingdom provides periodic inspection and maintenance.
- Specialized technical support via phone and email to answer your inquiries.
- Follow up on customer complaints and resolve them quickly and professionally.
- Regular tips and advice for caring for your tires and maintaining their lifespan.